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FAQ
Account, security, and verification

FAQ

Account, security, and verification

How do I authorize a new device when I log in?
Published on Aug 31, 2023Updated on Sep 23, 2024
What is sub-account?
Published on Aug 22, 2023Updated on Aug 13, 2024
How do I close my account? (web)
Published on Aug 22, 2023Updated on Jul 31, 2024
How do I close my account? (app)
Published on Aug 22, 2023Updated on Sep 25, 2024
How do I freeze my account? (app)
Published on Aug 22, 2023Updated on Aug 28, 2024
How do I migrate my email address or phone number to another account? (web)
Published on Aug 22, 2023Updated on Aug 27, 2024
How do I migrate my email address or phone number to another account? (app)
Published on Aug 22, 2023Updated on Jun 21, 2024
How do I transfer/deposit crypto with my sub-accounts?
Published on Aug 22, 2023Updated on Aug 27, 2024
I haven't received the SMS code
Published on Aug 16, 2023Updated on Sep 3, 2024
What can I do if my device is running in an unsafe environment?
Published on Jan 19, 2023Updated on Jul 3, 2024
How do I receive a verification code with WhatsApp?
Published on Dec 14, 2022Updated on Sep 3, 2024
Showing 31-41 of 41 articles