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Account management and security

FAQ

Account management and security

How do I change my login password?
Published on Aug 22, 2023Updated on Jun 24, 2024
How do I reset Two-factor authentication (2FA)?
Published on Sep 15, 2023Updated on Jun 13, 2024
How do I freeze my account? (web)
Published on Aug 22, 2023Updated on Jun 13, 2024
Why is my account frozen?
Published on Aug 22, 2023Updated on May 30, 2024
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Jun 14, 2024
My authenticator app isn't working, what should I do?
Published on Aug 11, 2023Updated on Jun 21, 2024
My mobile phone isn't working, what should I do?
Published on Aug 22, 2023Updated on May 13, 2024
How do I register an account on OKX?
Published on May 23, 2024Updated on May 23, 2024
How do I change my authenticator app?
Published on Sep 11, 2023Updated on May 23, 2024
How do I change my phone number?
Published on Sep 7, 2023Updated on Jun 7, 2024
How do I change my email?
Published on Sep 6, 2023Updated on May 23, 2024
How do I submit my proof of address (POA)?
Published on Sep 5, 2023Updated on Jun 18, 2024
How do I authorize a new device when I log in?
Published on Aug 31, 2023Updated on Jun 24, 2024
What is sub-account?
Published on Aug 22, 2023Updated on Jun 20, 2024
How do I close my account? (web)
Published on Aug 22, 2023Updated on Jun 24, 2024

Showing 1-15 of 23 articles