This page is for informational purposes only. If you reside in Hong Kong, please refer to your account for the products and services available on OKX HK.

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Latest news

OKX wallet maintenance for TON network

To enhance service quality, OKX will be conducting wallet maintenance for TON network at 7:00 am UTC on July 2, 2024. During the maintenance, deposit and withdrawal with TON network will be temporarily suspended. We are expecting to:- Resume withdrawal at 2:00 pm UTC on July 2, 2024 once the maintenance is completed. - Resume deposit at 7:00 am UTC on July 4, 2024 once the maintenance is completed. We apologize for any inconvenience this may cause and will promptly inform you of any delays.OKX will continue to provide you with better products and services!OKX team July 2, 2024

Published on Jul 2, 2024
Latest announcements

How to solve the problem of encountering password errors when logging in to wallet

Dear OKX users,We've recently received user feedback about encountering password errors when logging in with the wallet extension. This issue may not be caused by the wallet or the password itself, and the relevant information is as follows:1. Problem: To ensure the security of your account, we've strengthened the security protection of our wallet to prevent account information from being stolen or cracked. So, if you’re using anti-detect browsers or virtual machines, it'll lead to a mismatch of the password in the Sync across devices setting, resulting in a password error.2. How to solve: You can solve this problem in the following ways: 1. Re-import your wallet 2. Go to the Settings page, select the Sync across devices option in the Advanced settings, and enable the sync function.If other users with anti-detect browsers encounter a similar problem, please share this announcement to help them solve it.Thank you for your understanding and support. If you have any other problems, please contact our customer service team for assistance.OKX teamJune 20, 2024

Published on Jun 20, 2024
Latest announcements