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How long does it take to complete my identity verification?

Published on Sep 5, 2023Updated on Sep 4, 20242 min read

OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification:

Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours.

Note:

  • Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here.

  • During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

  • You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

Disclaimer
This content is provided for informational purposes only and may cover products that are not available in your region. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold digital assets, or (iii) financial, accounting, legal, or tax advice. Digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.

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